Privacy Policy for Key Riders

Key Riders (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Residential address
  • Identification details (for riders and guarantors)

Business Information

  • Bike ownership details (for partners)
  • Payment records
  • Service requests

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Register riders and bike owners
  • Process payments and transactions
  • Communicate with you regarding services or updates
  • Improve our website and services
  • Ensure safety, compliance, and security

3. Sharing of Information

We do not sell your personal information. However, we may share your information with:

  • Government authorities when required by law (e.g., DVLA, law enforcement)
  • Insurance providers for claims and verification
  • Service providers that support our operations
  • Trusted partners where necessary for service delivery

4. Data Protection and Security

We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Website Tracking

Our website may use cookies to improve user experience and analyze website performance. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information (where applicable)
  • Withdraw consent at any time

To make a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Key Riders
Location: Akatsi Behind St Paul's Hospital, Volta Region of Ghana
Phone: 0546854299
Email: keyriders22@gmail.com